{"id":193,"date":"2016-07-24T21:52:59","date_gmt":"2016-07-24T19:52:59","guid":{"rendered":"http:\/\/www.chb.cc\/lpms\/?page_id=193"},"modified":"2016-11-16T21:32:27","modified_gmt":"2016-11-16T20:32:27","slug":"lpm-incident-management","status":"publish","type":"page","link":"https:\/\/www.lpms.chb.cc\/?page_id=193&lang=en","title":{"rendered":"LPM\u00ae Tool Incident Management"},"content":{"rendered":"\t\t
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LPM\u00ae<\/b> <\/strong>includes\u00a0a Bug Tracker to monitor incidents on your projects, with possibility to include work on planned tasks of your projects.<\/div>
\u00a0<\/div>
\"\"\u00a0<\/div>
A\u00a0Ticket<\/strong>\u00a0is\u00a0any intervention not needing to be planned (or that cannot be planned).\u00a0<\/div>
It is generally a short activity for which you want to follow advancement to describe (and possibly provide) a result.\u00a0<\/div>
For example, bugs or problems can be managed through Tickets:\u00a0<\/div>
\u00a0 \u2022 You can not schedule the bugs before they are identified and registered\u00a0<\/div>
\u00a0 \u2022 You must be able to give a solution to a bug (workaround or fix)\u00a0<\/div>
\u00a0<\/div>
Simple tickets<\/strong>\u00a0are just simplified representations of Tickets for users that will “create” tickets but not “treat” them.\u00a0<\/div>
Elements created as simple tickets are also visible as Tickets, and vice versa.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

LPM\u00ae includes\u00a0a Bug Tracker to monitor incidents on your projects, with possibility to include work on planned tasks of your projects.\u00a0 \u00a0A\u00a0Ticket\u00a0is\u00a0any intervention not needing to be planned (or that cannot be planned).\u00a0It is generally a short activity for which you want to follow advancement to describe (and possibly provide) a result.\u00a0For example, bugs or […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":233,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-193","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P7J2J4-37","jetpack-related-posts":[{"id":186,"url":"https:\/\/www.lpms.chb.cc\/?page_id=186&lang=en","url_meta":{"origin":193,"position":0},"title":"LPM\u00ae Tool Planning","author":"mylpm","date":"Juli 24, 2016","format":false,"excerpt":"LPM\u00ae\u00a0 provides all the elements needed to build a planning\u00a0from workload, constraints between tasks and resources availability.\u00a0 The\u00a0Project\u00a0is the main element of LPM\u00ae.It is also the highest level of visibility and definition of access rights based on profiles .You can define profiles; some have visibility on all projects, others only\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.projeqtor.org\/images\/article\/item\/Project_100.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":190,"url":"https:\/\/www.lpms.chb.cc\/?page_id=190&lang=en","url_meta":{"origin":193,"position":1},"title":"LPM\u00ae Tool Ressource Management","author":"mylpm","date":"Juli 24, 2016","format":false,"excerpt":"LPM\u00ae\u00a0manages the availability of resources that can be affected to\u00a0multiple projects. Tool calculates a reliable, optimized and realistic planning.\u00a0 Resources\u00a0are the persons\u00a0working on the project activities.A resource can also be a group of\u00a0persons\u00a0(team) for which you\u00a0do not want to manage individual detail.You can manage this through the capacity of the\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.projeqtor.org\/images\/article\/item\/Resource_100.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.lpms.chb.cc\/index.php?rest_route=\/wp\/v2\/pages\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lpms.chb.cc\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lpms.chb.cc\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lpms.chb.cc\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lpms.chb.cc\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=193"}],"version-history":[{"count":5,"href":"https:\/\/www.lpms.chb.cc\/index.php?rest_route=\/wp\/v2\/pages\/193\/revisions"}],"predecessor-version":[{"id":319,"href":"https:\/\/www.lpms.chb.cc\/index.php?rest_route=\/wp\/v2\/pages\/193\/revisions\/319"}],"up":[{"embeddable":true,"href":"https:\/\/www.lpms.chb.cc\/index.php?rest_route=\/wp\/v2\/pages\/233"}],"wp:attachment":[{"href":"https:\/\/www.lpms.chb.cc\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}